October 2006 Entries

How Hearing Loss is Impacting Boomers at Work and Home

Today at AARP's Life @ 50+ National Expo in Anaheim, Clarity and The EAR Foundation released the results of a new Baby Boomer Hearing Loss Study. The new study confirmed that 1 in 2 Boomers experience a hearing loss and found that hearing loss is significantly impacting their lives at work and at home.

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How Long to Sing This Song? New Study Reveals Safe Listening Times for iPod Users

Not only is it important to educate yourself about the dangers of noise induced hearing loss, but you need to exercise caution with how loud and for how long you listen to your iPod. A new research study, presented last week in Cincinnati, provides some practical guidelines for doing just that.

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How an Ice Cream Social Helped Design a Phone

It’s funny how idea generation works, isn’t it? Many times product or design ideas are born out of research, but sometimes that elusive “big idea” will come from the unlikeliest of sources at the unlikeliest of times – at an ice cream social, for instance.

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After Years of Isolation, a Phone Call Brings Tears of Joy

As I picked up the phone, all I could hear was crying. I had worked in customer service for 9 years and I'd heard it all, so I was ready for anything. Was this a customer upset because they couldn't hear on the phone? Or were they having a hard time getting it set up? I wasn't sure...

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